Automated Process

• Based on the keywords and the matters set up, related reviews and comments will be automatically collected in whole sentences.
• The comments will be automatically sorted into three different levels of sentiment (positive, negative, neutral).
• A wide range of contents is accessible, meanwhile a specific resource can be selected.

User Friendly

• Collected data can be kept and managed online, and the interface is easy to see.
• Based on the data, charts and graphs can be easily created, kept and managed online.
• Original comments can be easily accessed, and their sources are clear.
• Data can be downloaded into Excel format.

Cost Performances

• Comments listed in the last 6-18 months can be efficiently collected.
• The workload of the clients can be cut to a bare minimum, and labor cost will be reduced.